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Case Studies

Claim Recovery

Car accident

Scenario:

A husband and wife were hospitalised following a severe road traffic accident.

 

Specialty Assist Limited managed the couple’s total inpatient care and repatriation back to the UK for the continuation of treatment nearer to their home.

During the course of their treatment (all costs were covered by their travel insurance policy), we learnt that the injured couple were claiming from the negligent third party for having caused the accident.

Specialty Claims Services wrote to the solicitor they had instructed, and requested the solicitor to include the medical and repatriation expenses in their claim.

We subsequently learnt that the third party was not insured, and so on behalf of the insurer we are pursuing a non-insured motorist and a car rental company. We have calculated the full outlay by the travel insurer of for all services provided at $65,000 potentially saving the travel insurer from having to cover these costs.

Our level of service and care together with the relationship we built with the patients enabled us to gather the full facts of the case and through Specialty Claims Limited we are confident that we will recover the full exposure placed on the client’s insurer.

This is a good example of how our excellent communication works between our operating companies to deliver real benefit for our patients and our clients (insurers).

Other Case Studies