Assistance

Specialty Assistance is on-call 24 hours a day to provide travellers with urgent medical and travel assistance anywhere in the world. In addition to a worldwide control centre in London, Specialty Assistance operates through three centres in the USA, South Africa and Thailand. A call to any centre ensures the efficient global response that has become the service hallmark of Specialty Assistance.

Specialty Assistance boasts a worldwide network of over 150 agents and 500 correspondents who are able to provide on-the-spot assistance and reassurance. The network extends to delivery of negotiated medical costs to combat the ever-increasing burden of private medical fees around the world.

Through continual development in its unique assistance database, Global Management System ^TM, which tracks all assistance cases from first contact, Specialty Assistance monitors global operations and provides the up-to-the-minute management information.

Specialty Assistance is available 24 hours a day to provide flexible medical and travel assistance solutions including:-